Privacy policy

PRIVACY POLICY

Effective date: Nov 27, 2024
Last updated on: Nov 27, 2024

1. GENERAL

a. This website with the URL of 69toy.in ("Website/Site") is operated by Twilight Enterprise ("We/Our/Us"). Committed to protecting and respecting your privacy, we collect and process your personal information in accordance with the IT Act, 2000 (21 of 2000), and other applicable national and state laws governing the processing of personal data. Please carefully read the following to understand our views and practices regarding your personal data.

b. We collect your personal information to provide and continually improve our products and services.

c. Our privacy policy is subject to change at any time without notice. To stay informed of any changes, please periodically review this policy.

d. All partner firms and any third parties working with or for us, with access to personal information, are expected to read and comply with this policy.

2. HOW INFORMATION IS COLLECTED

a. Directly from you and through this Site: We collect information when you visit the Website, and the data collected varies based on the context of your interactions with our Website.

b. Via business interactions: Information may be collected through our business interactions with you or your employees.

c. From external sources: We may obtain information from sources like public databases, joint marketing partners, social media platforms, or other third parties. This may include:

I. Details about your engagements with the products and services provided by our subsidiaries.

3. INFORMATION COLLECTION

a. Our primary goal in collecting information is to enhance the quality of services for all our customers.

b. When you use or sign up on our website, we collect the following information from you: Name, email address, phone number, postal address.

c. Upon visiting our site, certain information is automatically gathered, including Operating System (OS) details, Internet Protocol (IP) address, access times, browser type and language, as well as details about the website you visited before ours. We also gather information on how you use our products or services.

d. Purchase or content use history is automatically collected, and at times aggregated with similar data from other customers to create features such as Best Seller and Top Rated.

e. We automatically collect the full Uniform Resource Locators (URL) clickstream to, through, and from our website, including date and time; cookie number; products and/or content viewed or searched for; page response times; download errors; and length of visits to specific pages. Additionally, we collect page interaction information, such as scrolling, clicks, and mouse-overs.

f. We will retain your information for the duration necessary to provide goods and services and as mandated by relevant laws.

g. If you choose to receive marketing correspondence, subscribe to our mailing list, participate in competitions, or provide your details at networking events, we may use your personal data for our legitimate interests, providing you with details about our goods, services, business updates, and events.

4. HOW WE UTILIZE INFORMATION

a. Our primary use of collected information is to provide, maintain, protect, and enhance our existing products and services.

b. The information gathered through this website is employed as outlined in this policy, and we may utilize your information to:

I. Enhance our services, Site, and overall business operations;

II. Enhance and understand your experience with our Site, products, and services;

III. Customize our products or services and offer recommendations;

IV. Fulfill and deliver products and services you request;

V. Manage, process, complete, and account for transactions;

VI. Offer customer support and respond to your requests, comments, and inquiries;

VII. Establish and oversee the online accounts you maintain on our Website;

VIII. Dispatch related information, such as confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;

IX. Keep you informed about promotions, upcoming events, and news related to products and services;

X. In accordance with applicable law or regulation, process your personal information without your knowledge or consent for identity verification or prevention, detection, or investigation of cyber incidents, and for the prosecution and punishment of offenses;

XI. Safeguard, investigate, and deter fraudulent, unauthorized, or illegal activities.

5. DATA TRANSFER

a. Safeguarding user information is integral to our business, and we take meticulous measures for its protection.

b. Your data is shared with your explicit consent or to fulfill transactions, provide requested products or services, and collaborate with our affiliates, subsidiaries, and trusted vendors.

c. We may engage external entities to execute functions on our behalf, such as order fulfillment, package delivery, email correspondence, and more. These service providers have access to necessary personal information strictly for the performance of their functions and are bound by this Privacy Policy and relevant data protection laws.

d. Third-party service providers must adhere to this Privacy Policy and applicable data protection laws while processing personal information for their designated functions.

e. Account and personal information may be disclosed when required by law, to enforce our terms of use and agreements, and to protect the rights, property, or safety of Us, our users, or others. This may involve sharing information with other companies and organizations to prevent fraud and reduce credit risk.

6. DATA SECURITY

a. We prioritize the protection of customer data by implementing technical measures to prevent unauthorized access and safeguard against accidental loss, destruction, or damage. Our staff members handling data undergo training to ensure its protection from illegal or unauthorized usage.

b. We uphold physical, electronic, and procedural safeguards throughout the collection, storage, and disclosure of personal customer information.

c. To prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction of your personal information, we take reasonable steps. Safeguarding your user names and passwords is your responsibility, and it's crucial to avoid using the same passwords across multiple accounts.

d. Protecting against unauthorized access to your password and your devices is essential. Always sign off when using a shared computer.

e. Information provided to us is stored on secure servers, and we've implemented physical, technical, and organizational measures to secure it against accidental loss and unauthorized access, use, alteration, or disclosure. Access to personal data is limited to employees, agents, contractors, and other third parties with a legitimate business need.

f. The information collected from you will be stored for the duration necessary to complete the transaction or as mandated by applicable laws.

7. THIRD-PARTY LINKS

Our website may include links to third-party websites. Please be aware that these sites may have their own terms and privacy policies, and we are not responsible for their data collection practices. When you navigate away from our site, we recommend reviewing the privacy policy of each website you visit.

8. Sharing of Personal Information

a. Your personal data is not shared with third parties without your prior consent, except in the following cases:

I. Sharing with third parties working on our behalf, ensuring adherence to data protection principles outlined in the IT Act, 2000 (21 of 2000), and other relevant legislation, or through a written agreement requiring the third party to provide, at minimum, the same level of privacy protection as mandated by such principles.

II. Compliance with laws or response to lawful requests and legal processes.

III. Protection of the rights and property of us, our agents, customers, and others, including the enforcement of our agreements, policies, and terms of use.

IV. In emergency situations, including protection of personal safety.

V. For business deals or negotiations involving the sale or transfer of all or part of our business or assets. Business deals may encompass mergers, financing, acquisitions, divestitures, or bankruptcy transactions or proceedings.

9. MINORS

If you are under 18 or the age of majority in your jurisdiction, you may use Our Website only with the consent of your parent or legal guardian. In any case, We will not be liable for any actions resulting from non-compliance with this section.

10. CHOICES AND MODIFICATIONS TO YOUR INFORMATION

a. You have the option to make decisions regarding the collection and processing of your data by us. You can access your personal data and choose to opt-out of specific services provided by us. In certain instances, your ability to control and access your data will be subject to applicable laws.

b. If you wish to stop receiving promotional emails from us, simply follow the instructions provided in those emails. Please note that even if you opt-out, you may still receive non-promotional emails related to our ongoing business relationship. Additionally, you can make requests concerning your preferences, changes, and deletions of your information, including opting out of sharing your personal information with third parties, by sending an email to the address provided at the bottom of this document.

11. POLICY UPDATES

We reserve the right to update this policy periodically. When modifications are made, the "Last Updated" date above will reflect the change. Your ongoing use of our services following the publication of these alterations constitutes acceptance of the revised policy.

For privacy concerns or grievances, please contact us with a detailed description, and we will make every effort to address and resolve the issue.

Contact Information:
Email: support@69toy.in